Privacy Policy
bravonelitho Financial Education Platform
Introduction
At bravonelitho (bravonelitho.world), we respect your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, store, and safeguard your data when you use our financial education platform. We operate under Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
By accessing our website and services, you acknowledge that you have read and understood this privacy policy. If you don't agree with our practices, please don't use our platform.
Information We Collect
We collect several types of information to provide and improve our educational services:
Personal Information
- Name, email address, and phone number when you register for courses
- Billing information for paid educational programs
- Academic background and learning preferences
- Communication preferences and language settings
Technical Information
- IP address, browser type, and device information
- Pages visited, time spent on site, and navigation patterns
- Cookies and similar tracking technologies
- Course completion data and quiz results
Educational Data
- Learning progress and assessment scores
- Discussion forum posts and peer interactions
- Assignment submissions and instructor feedback
- Certification records and achievement badges
How We Use Your Information
Your information helps us deliver personalized financial education and improve our platform. We use your data for:
- Providing access to courses, materials, and learning resources
- Tracking your educational progress and issuing certificates
- Sending course updates, reminders, and educational content
- Improving our curriculum based on student performance data
- Providing customer support and technical assistance
- Conducting research to enhance our educational methods
- Complying with legal requirements and regulatory obligations
Important: We never sell your personal information to third parties. We may share aggregated, anonymized data for research purposes, but this cannot be traced back to individual users.
Your Privacy Rights
Under Canadian privacy law, you have several rights regarding your personal information:
Access Right
Request a copy of all personal information we hold about you, including how it's being used.
Correction Right
Update or correct any inaccurate personal information in our records.
Deletion Right
Request deletion of your personal information, subject to legal retention requirements.
Portability Right
Request your data in a structured, machine-readable format for transfer to another service.
To exercise these rights, email us at info@bravonelitho.world with your request. We'll respond within 30 days and may need to verify your identity before processing your request.
Data Security & Protection
We implement comprehensive security measures to protect your information:
- SSL encryption for all data transmission
- Regular security audits and penetration testing
- Access controls limiting staff access to necessary information only
- Secure cloud storage with Canadian data centers
- Regular backups and disaster recovery procedures
- Employee training on privacy and security best practices
Despite our efforts, no online system is completely secure. We encourage you to use strong passwords and keep your account information confidential.
Data Retention & Deletion
We retain your information only as long as necessary for educational purposes and legal compliance:
- Account information: Until you close your account plus 2 years
- Course progress and certificates: 7 years for verification purposes
- Financial records: 7 years as required by Canadian tax law
- Marketing preferences: Until you unsubscribe or close your account
- Website analytics: 2 years for performance improvement
After retention periods expire, we securely delete your information using industry-standard data destruction methods.
Third-Party Services
We work with trusted service providers to deliver our educational platform. These include:
- Learning management system providers for course delivery
- Payment processors for secure transaction handling
- Email service providers for course communications
- Analytics tools to improve user experience
- Customer support platforms for assistance
All third-party providers sign agreements requiring them to protect your information and use it only for specified purposes. We carefully vet partners and regularly review their security practices.
International Data Transfers
While we primarily store data in Canada, some service providers may process information in other countries with adequate privacy protections. We ensure:
- Transfers only to countries with equivalent privacy laws
- Contractual protections requiring appropriate safeguards
- Regular monitoring of international partners' practices
- Your right to object to international transfers
Cookie Policy
Our website uses cookies to enhance your experience and analyze usage patterns. We use:
- Essential cookies for basic website functionality
- Performance cookies to understand how you use our site
- Preference cookies to remember your settings
- Marketing cookies for relevant educational content (with consent)
You can control cookies through your browser settings, though disabling certain cookies may affect website functionality.
Changes to This Policy
We may update this privacy policy to reflect changes in our practices or applicable laws. When we make significant changes, we'll:
- Email registered users about important updates
- Post notices on our website for 30 days
- Update the "Last Updated" date at the top of this policy
- Provide clear explanations of what changed
Continued use of our platform after changes indicates your acceptance of the updated policy.
Privacy Questions & Concerns
Privacy Officer: Mackenzie Thornfield
Address: 47 Water St, Charlottetown, PE C1A 4P5, Canada
Phone: +1 519 759 5000
Email: info@bravonelitho.world
Response Time: We aim to respond to privacy inquiries within 30 days.